m.slotvip Privacy Policy — How We Protect Your Personal Data

This Privacy Policy ("Policy") describes how m.slotvip ("we," "us," "our," or "the Platform") collects, processes, stores, shares, and protects personal data provided by or collected from users ("you," "the Player," "the User") of the m.slotvip online gaming platform accessible at mslotvip.app.

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by m.slotvip in connection with the operation of the platform, the provision of gaming services, and the management of player accounts.

This Policy should be read together with the m.slotvip Terms & Conditions and any game-specific or promotion-specific terms that may apply to your account. In the event of any conflict between this Policy and any other document, this Policy governs with respect to data privacy matters.

By registering an account on m.slotvip or by continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

m.slotvip collects personal data in the following categories. Collection is limited to what is necessary for the purposes described in this Policy.

m.slotvip does not collect sensitive personal data (as defined under the DPA, such as health, religious, or political data) except where strictly required by regulatory obligation, such as problem gambling declarations or self-exclusion records.

m.slotvip collects personal data through the following means:

• Direct provision: Data you supply during account registration, KYC verification, payment transactions, support requests, or communications with m.slotvip.
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and platform analytics as you interact with the m.slotvip website and gaming interface.
• Third-party sources: Identity verification and fraud screening services may provide additional data to confirm your identity or flag potential concerns as part of the KYC process. Payment providers may confirm transaction status and account ownership details.
• Regulatory disclosure: In limited circumstances, government or regulatory authorities may provide information relevant to compliance reviews.

m.slotvip uses the personal data it collects for the following specific purposes:

• Account creation and management: To register your account, verify your identity and age, and maintain your player profile on the m.slotvip platform.
• Service delivery: To provide access to the gaming platform, process bets and game results, and credit winnings to your account wallet.
• Payment processing: To process GCash, Maya, and bank deposits and withdrawals, verify payment ownership, and maintain transaction records.
• KYC and AML compliance: To verify your identity, assess source of funds where required, and meet anti-money laundering obligations under applicable Philippine law.
• Regulatory reporting: To comply with PAGCOR reporting requirements and any other statutory obligations applicable to licensed online gaming operators in the Philippines.
• Security and fraud prevention: To monitor for unauthorized access, suspicious transactions, multi-accounting, and other activities that may indicate fraud or terms violations.
• Customer support: To respond to your inquiries, resolve disputes, and maintain records of communications relevant to your account.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling and to administer deposit limits, loss limits, or self-exclusion requests you have activated.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates — where you have opted in to receive such communications. You may withdraw consent to marketing at any time through your account settings.
• Platform improvement: To analyse usage data in aggregate to improve the m.slotvip platform, identify technical issues, and optimize the player experience.

m.slotvip will not use your personal data for any purpose that is incompatible with the purposes listed above without obtaining your prior consent or establishing a new lawful basis for processing.

Under the Data Privacy Act of 2012 and its Implementing Rules, m.slotvip processes personal data on the following legal grounds:

• Consent: For marketing communications and optional data collection beyond the minimum required to operate your account. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Contractual necessity: Processing required to perform the m.slotvip Terms & Conditions — including account management, game delivery, and payment processing — is necessary for the contract between you and m.slotvip.
• Legal obligation: Processing required to comply with Philippine law, PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable statutory obligations.
• Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement, where m.slotvip's legitimate interests do not override your privacy rights and reasonable expectations.

m.slotvip uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser when you access m.slotvip. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function — including session management, login authentication, and game state preservation. These cannot be disabled without preventing core platform functionality.
• Functional cookies: Store your preferences (such as language settings) to improve your experience across sessions. These are set only with your consent where required.
• Analytics cookies: Collect anonymised usage data to help m.slotvip understand how players use the platform and where improvements can be made. These are only set with your consent.
• Security cookies: Help detect and prevent fraudulent activity, unauthorized access, and bot-driven interactions with the platform.

You may manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using the platform but may affect certain personalisation features. Disabling strictly necessary cookies may prevent you from logging in or playing games.

m.slotvip does not sell your personal data. We share personal data with third parties only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, and other Philippine payment providers receive transaction data necessary to process deposits and withdrawals to and from your m.slotvip account.
• KYC and identity verification providers: Third-party services that assist with identity document verification and fraud screening receive the specific data required to perform verification checks as part of the KYC process.
• Game providers: JILI, PG Soft, Pragmatic Play, and other game providers integrated into the m.slotvip platform receive anonymised session and technical data necessary for game delivery and RNG certification. Game providers do not receive your identity or payment data.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities may receive data as required by applicable law, regulation, or lawful order.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by m.slotvip may access data under strict confidentiality obligations where required for their professional services.

All third parties with whom m.slotvip shares personal data are required to implement appropriate data protection measures consistent with the DPA and are prohibited from using your data for any purpose beyond the specific service they are contracted to provide.

m.slotvip retains personal data for the period necessary to fulfil the purposes described in this Policy and to comply with applicable legal obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account's active status and for a minimum of five (5) years following account closure, as required by PAGCOR regulations and the AMLA.
• Transaction records: Financial transaction data — including deposits, withdrawals, and game wagers — is retained for a minimum of ten (10) years in compliance with anti-money laundering regulations applicable to PAGCOR-licensed operators.
• KYC documents: Identity verification documents are retained for the duration required by PAGCOR and AML regulations, typically five (5) to ten (10) years from the date of verification or account closure.
• Support communications: Customer support records are retained for five (5) years to support dispute resolution and regulatory review.
• Marketing data: Retained until you withdraw consent for marketing communications, after which it is deleted from marketing databases within thirty (30) days.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with m.slotvip's data lifecycle procedures.

m.slotvip implements technical and organisational measures designed to protect your personal data from unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the m.slotvip platform;
• Encryption of sensitive data at rest in m.slotvip's database systems;
• Role-based access controls limiting employee and contractor access to personal data on a strict need-to-know basis;
• Multi-factor authentication requirements for platform administrative access;
• Automated monitoring systems for anomalous login activity, unusual transaction patterns, and potential data breach indicators;
• Regular security assessments and vulnerability reviews of the platform infrastructure;
• Data breach response procedures aligned with the NPC's notification requirements under the DPA.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, m.slotvip will notify you and the National Privacy Commission within the timeframes prescribed by the DPA.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by m.slotvip. These rights may be exercised by contacting m.slotvip support with a verified identity request:

• Right to be informed: The right to be notified of the data processing activities that affect your personal data — which this Policy satisfies.
• Right of access: The right to obtain a copy of the personal data m.slotvip holds about you, together with information about how it is being processed.
• Right to rectification: The right to have inaccurate personal data corrected or incomplete data updated.
• Right to erasure / blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, where consent has been withdrawn, or where processing is unlawful — subject to overriding legal retention obligations.
• Right to object: The right to object to the processing of your personal data based on legitimate interests, or to direct marketing processing.
• Right to data portability: The right to receive a structured, machine-readable copy of personal data you have provided to m.slotvip, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe m.slotvip has violated your data privacy rights.

Rights requests will be acknowledged within seventy-two (72) hours and substantively resolved within thirty (30) calendar days of receipt, except where statutory exceptions apply. m.slotvip will not charge a fee for reasonable rights requests.

m.slotvip does not knowingly collect personal data from individuals under the age of twenty-one (21). The platform is strictly for adult players who meet the age eligibility requirement under PAGCOR regulations.

If we become aware that personal data has been collected from a minor — whether through a fraudulent registration or otherwise — we will immediately suspend the associated account, delete the personal data in question to the extent not required for regulatory reporting of the incident, and take appropriate steps to prevent recurrence.

Some of the third-party service providers engaged by m.slotvip — including certain game providers and technical infrastructure partners — may process personal data outside the Philippines. Where cross-border data transfers occur, m.slotvip ensures that:

• The recipient country's data protection laws provide a comparable level of protection to the DPA, or
• Appropriate contractual safeguards — such as data processing agreements incorporating the NPC's prescribed standard clauses — are in place with the recipient entity, and
• Transfers are limited to the minimum data necessary for the recipient to perform their contracted service.

By using m.slotvip, you acknowledge that your data may be transferred to and processed by service providers outside the Philippines under the safeguards described above.

m.slotvip may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The effective date displayed at the top of this Policy reflects the most recent revision.

Where changes are material — meaning they significantly affect how your personal data is collected, used, or shared — m.slotvip will notify registered players via the mobile number or contact information on file at least seven (7) days before the changes take effect, where reasonably practicable.

Your continued use of m.slotvip following notification of a material change constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you should close your account prior to the effective date of the change.

The current version of this Privacy Policy is always accessible at mslotvip.app/privacy-policy.

If you have questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to report a privacy concern, please contact the m.slotvip Data Protection Officer through the following channels:

• Email: [email protected] — please use the subject line "Data Privacy Request" for all rights-related inquiries.
• Live Chat: Available 24/7 through your logged-in m.slotvip account. Identify your request as a data privacy matter at the start of the conversation.

All data privacy requests submitted to m.slotvip are logged, acknowledged within seventy-two (72) hours, and resolved within thirty (30) calendar days. If you are dissatisfied with m.slotvip's response to a privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.

This Privacy Policy was last reviewed and updated in January 2026. It supersedes all prior versions of the m.slotvip Privacy Policy.